1. Health & Safety Policy

FM ENTERPRISE is committed to maintaining a safe training and workshop environment in compliance with the Occupational Health and Safety Act.

Rules:

• PPE must be worn during practical sessions
• No unauthorized use of machinery
• No alcohol or drugs on premises
• Hazards must be reported immediately
• First aid kit must remain accessible

2. Training & Attendance Policy

• Full payment required before training
• Attendance compulsory for certification
• No refunds for absenteeism without written cancellation
• Certificates issued only upon successful completion

3. Code of Conduct

Participants must:

• Treat staff and trainees with respect
• Follow trainer instructions
• Maintain professional behaviour

Failure to comply may result in removal without refund.

4. Certification Policy

Certificates are awarded based on:

• Attendance
• Participation
• Practical competency
• Safety compliance

Certificates do not guarantee employment or business success.

5. Mobile Training Unit Policy

• Trailer must be parked on stable ground
• Electrical connections must meet safety standards
• No public access to machinery without supervision
• Weather conditions must be assessed
• Emergency stop procedures must be demonstrated

6. Complaints & Dispute Resolution

• Complaints must be submitted in writing
• Response within 7 working days
• Disputes resolved under South African law